Refund policy
Books (Shipped via Lulu Publishing)
Our printed books and workbooks are fulfilled and shipped through Lulu Publishing. If your book arrives damaged or with a printing defect, contact us at rcgproducts5@gmail.com within 30 days of delivery with your order number and a photo. We will work with Lulu to arrange a replacement.
Refunds for books are not available for buyer's remorse or if the book has been read or used.
Shipping & Return Shipping
We do not provide prepaid return labels. If a return is required (in cases where we approve a physical return rather than a replacement), the customer is responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.
Original shipping charges are non-refundable.
Sale Items
Items purchased at a discounted or sale price are eligible for the same defect/damage policy above. All other return conditions apply equally to sale and full-price items.
Contact
For all refund, return, or exchange requests:
Email: rcgproducts5@gmail.com Business: RCG Products LLC — Shrink Wrapped Mom Response time: Within 2 business days
This policy applies to all purchases made through shrink-wrapped-mom.myshopify.com.